Returns & Exchanges
At Owl, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn garments with their original tags attached into the original shipping box or any secure mailing bag.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
- 4.Ship and Track
Drop off your package at any authorized courier location; you will receive a notification as soon as our warehouse team processes your refund.